FAQ
Question: Can this be used for wet cat food?
Answer: The machine only works with dry food.
Question: How many pounds of dry cat food can it hold?
Answer: This Automatic Cat Feeder can hold 5 liters of dry food, it is suitable for cats and small to medium dogs. You can even feed rabbits, squirrels, guinea pigs or birds.
Question: Will this feeder work with larger kibble sizes?
Answer: The grain size applicable to our products is 2-15mm / 0.07-0.6in in diameter, and please fill it with dry pet food only.
Question: What is the maximum number of times can food come out per meal?
Answer: Up to 50 portions per meal.
Question: How much volume is in each portion?
Answer:Each portion is about 20ml/10g. ≈ 1/12 cup
Question: What is the capacity and dimensions of the bowls?
Answer:For Plastic bowl size: 146mm in diameter, 32mm in depth. For Stainless Steel Bowl: 149mm in diameter, 37mm in depth.
Question: Are the stainless steel bowls removable?
Answer:Yes, the stainless steel bowls are removable.
Question: Can cat shake the feeder to get more food out?
Answer:The grain outlet has a sealed structure,which can effectively avoid the problem of shaking and falling food.
Question: Can it run on battery power only without the power plug, or is the battery only for backup in case the power goes out?
Answer:Yes, but we recommended to use it together, so that the feeder can continue to work during power failure or when the battery is dead.
Notes
1.Please use the original 5V power supply.
2.Change the batteries every 6 months if not in use for a long time.
3.Suitable for cats and small to medium dogs.
4.Fill in dry pet food only; kibble sized 2-15mm / 0.07-06in in diameter.
Policy
1. Shipping Fee: free for orders over £50, £3.99 for orders £0-£49.99 within the UK. Normally orders will ship within 5-8 business days of processing payment.
2. 24 months product warranty period. We will provide after-sales service for product issues caused by non-artificial reason.
3. For any questions, please contact us via help@petlibro.com