Shipping & Support

Free Shipping from UK warehouse ￡50+

30-Day, Money-Back Guarantee

24-Month, Hassle-Free Warranty

Shipping & Support

Free Shipping from UK warehouse ￡50+

Delivery times
3 - 6 Business Days
In peak periods like holidays or Black Friday & Cyber Monday, please allow up to 3 business days for dispatch, and the delivery time will be 6 - 9 business days.

Area
All areas of the United Kingdom, excluding the Channel Islands and Gibraltar. Note: Delivery is not available for PO Box addresses or UK military addresses.

Shipping fee
Orders £50.00 and up: Free
Orders £0.00 - £49.99: £4.99 GBP

30-Day, Money-Back Guarantee

Enjoy a 30-day return policy when you buy from our official Petlibro websites. Items must be returned with all original packaging and accessories. For returns not related to product malfunction, the cost of return shipping will be deducted from the refund.

24-Month, Hassle-Free Warranty

Petlibro offers a 24-month warranty and after-sales support. This warranty does not override any legal statutory warranty.