Unlock AI-powered insights
for every pet momentUnlock AI-powered
insights for
every pet moment
Unlock advanced tracking, daily highlights, and personalized insights across your
Petlibro devices with Video Cloud AI.Unlock advanced tracking, daily highlights,
and personalized insights across your Petlibro
devices with Video Cloud AI.
Do I need a Video Cloud AI subscription to use Luma?
No, you can start using the Luma Smart Litter Box right away without a subscription.
Without a subscription, you'll have access to a complete log of your cat's litter box visits, the exact time and duration of each visit, and immediate alerts for important changes, such as a full 24 hours without activity.
If you do decide to add Video Cloud AI, you'll get extra features for even more proactive care:
- See recordings and photos of every cat’s visit, plus daily AI-generated highlight reels.
- Get advanced waste analysis and smart alerts for important changes, like loose poop.
- View your cat’s daily toilet activity in their dashboard and gain deeper insights into their behavior.
Do I need a Video Cloud AI subscription to use Scout?
No, you can start using the Scout Smart Camera right away without a subscription. Without a subscription, you'll have access to livestreaming, auto pet tracking, Al multi-pet recognition, 2-way audio, remote birdcall, and the in-app Al assistant.
If you do decide to add Video Cloud AI, you'll get extra features for even more proactive care:
- Behavior recognition
- Smart summaries
- Highlight reels
How do I choose the right Video Cloud AI plan?
There are three Video Cloud AI plans. The main differences are in length of cloud video storage and device support:
- Standard: 7 days of cloud video storage
- Premium: 30 days of cloud video storage
- Premium Family: 30 days of storage + support for up to 3 devices
If you have multiple Lumas and/or Petlibro Scout Smart Cameras, Premium Family is the best choice.
Where are videos, images, and data stored? Are they kept private and safe?
AI-pet recognition are processed right on the device, and we store your data using Amazon S3, a trusted third-party service that ensures strong security. For more details, go to AWS S3.
If you subscribe to a Video Cloud AI plan, the videos and images of your devices are securely stored in the cloud, allowing you to access, review, and share them anytime.
How does Luma help me spot issues of my cats sooner?
Luma creates a profile for each cat (up to 10), tracking their litter habits, weight, and waste. The app alerts you to anything unusual—like loose poop or no activity in 24 hours—and lets you review videos and photos to better understand your cat's behavior.
How accurate is Luma at telling the difference between solid and loose poop?
Luma's accuracy for identifying waste consistency starts with its high-quality data. During development, Luma's AI was trained on feces samples drawn from a dataset of over 3M. In your home, the 1080p HD camera and night vision ensure clear visuals for AI analysis. Even better, Luma's accuracy will continually improve as the algorithm learns.
How accurate are Luma and Scout at identifying different cats?
Both the Luma Smart Litter Box and the Scout Smart Camera use powerful AI recognition technology and a 1080p HD camera with night vision to recognize up to 10 pet from any angle. And because it's powered by AI, the recognition algorithm continuously improves its accuracy as it gets to know your pets over time. All recognition systems work best pets that are not similar in appearance. If you find an inaccurate recognition, you can correct it easily in the app to help Luma and Scout learn even faster.
What are the advantages of Video Cloud AI subscription?
Petlibro Video Cloud AI's subscription offers a broader ecosystem and deeper insights to catch potential issues early:
- More proactive monitoring: In addition to tracking the frequency and duration of litter box use, Luma's powerful AI analyzes poop consistency and alerts you to abnormalities, for more insightful and proactive care.
- More comprehensive care: Our subscription service supports not only the Luma Smart Litter Box but also Petlibro's Scout Smart Camera, so your pet care data is all in one place.
- Flexible subscription plans: We offer three different options, so you can choose what's best for your family's needs and budget.