What's in The Box
Designed for peace of mind
Designed for peace
of mind
Think about wet food less
Think about wet food less
Chill for three days
Chill for three days
Whether it’s every morning or a weekend getaway, Polar keeps wet food chill. Specifically, at a cool 50°F or below. That’s up to 7.4oz of deliciously fresh wet food for up to three days.
Whether it’s every morning or a weekend getaway, Polar keeps wet food chill. Specifically, at a cool 50°F or below. That’s up to 7.4oz of deliciously fresh wet food for up to three days.
*1. Based on an average room temperature of 73°F. Not recommended for use in ambient temperature above 86°F or direct sunlight.
2. Reset the feeding plan every 3 days; avoid leaving food in feeder beyond 3 days.
2. Reset the feeding plan every 3 days; avoid leaving food in feeder beyond 3 days.
*1. Based on an average room temperature of 73°F. Not recommended for use in ambient temperature above 86°F or direct sunlight.
2. Reset the feeding plan every 3 days; avoid leaving food in feeder beyond 3 days.
2. Reset the feeding plan every 3 days; avoid leaving food in feeder beyond 3 days.
Semiconductor cooling technology
Semiconductor cooling technology
Cools in just four hours
Cools in just four hours
Using advanced thermoelectric cooling*, Polar chills to preserve wet food flavor and freshness. Thirty minutes prior to each scheduled feeding, the cooling effect is paused to serve food at an ideal temp for finicky felines.
Using advanced thermoelectric cooling*, Polar chills to preserve wet food flavor and freshness. Thirty minutes prior to each scheduled feeding, the cooling effect is paused to serve food at an ideal temp for finicky felines.
*Performs optimally at 53°F-86°F.
*Performs optimally at 53°F-86°F.
Smart app control
Smart app control
Put wet food out even if you’re out
Put wet food out even if you’re out
Managing pet mealtimes is as easy as tapping on your smartphone. No matter if you're at home or on the go, schedule pet meals and monitor your pet's diet with the all-in-one smart app.
Managing pet mealtimes is as easy as tapping on your smartphone. No matter if you're at home or on the go, schedule pet meals and monitor your pet's diet with the all-in-one smart app.
PawShield design
PawShield design
Made with cats in mind
Made with cats in mind
Extra-wide feeding trays hold up to 7.4oz of wet food while preventing whisker fatigue. The integrated PawShield design safely keeps wet food in, and prying paws out.
Extra-wide feeding trays hold up to 7.4oz of wet food while preventing whisker fatigue. The integrated PawShield design safely keeps wet food in, and prying paws out.
Anti-pinch lid sensor
Anti-pinch lid sensor
Engineered for safety
Engineered for safety
Thanks to the anti-pinch lid sensor, the lid stays open as long as your pet is eating or nearby. If a pet is detected while the lid is closing, it will instantly stop and retract.
Thanks to the anti-pinch lid sensor, the lid stays open as long as your pet is eating or nearby. If a pet is detected while the lid is closing, it will instantly stop and retract.
Easy to clean parts
Designed with BPA-free material and minimal gaps.
12H power outage protection
Feeding schedule continues for 12 hours during power outages with the backup battery power source.*
*3xAA batteries not included. Feeding plans are synced when power is restored.
*3xAA batteries not included. Feeding plans are synced when power is restored.
24-month warranty
We strive to give you the utmost peace of mind through our 24-month warranty service and enhanced quality assurance.
How to install the feeder
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Specifications
Model:
PLAF109
Power Adapter
Input: AC 100-240V 50/60Hz ; Output: DC 12V 5A
Number of Meals
3
Wireless Frequency
2.4GHz
Supported System
Android, iOS
Dimensions (adapter not included)
14.2 x 13.4 x7.7 in / 361 x 340 x 196 mm
Weight (adapter not included)
7.5 lb / 3.4 kg
Capacity per serving
7.4oz (220ml)
FAQ
Q: Can I use the product with raw food?
A: Due to the characteristics of raw food(more likely to deteriorate than other wet food, and the shelf-life of different products varies greatly), out of care of your furry babies’ health, we do not recommend the use Polar to store and feed the raw meat products.
Q: What is the recommended ambient temperature for using the automatic cat feeder?
A: In order to achieve the best refrigeration and preservation effect, it is recommended to use this wet food automatic feeder at an ambient temperature of 53°F-86°F(12℃~30℃), and avoid direct sunlight, high temperature and humidity.
Q: Does the feeder support the use of freeze-dried food after adding water?
A: Yes, it does.
Q: Why is there water in the cooling area of the machine after using it for some time?
A: During the cooling process, the refrigeration area of the product comes into contact with air and liquefies into condensed water. This is a normal phenomenon of the feeder. It is recommended to clean and wipe the condensed water with a dry towel after each feeding plan.
Q: How long can wet food be left in the food bowl? Will it still refrigerate food if the feeder hasn't been reset after 72 hours?
A: The maximum shelf life of the product is 3 days (72h). Even if there is no feeding plan set or the feeding plan ends but there is food residue, the feeder will continue to cool; however, we strongly recommend that the residual wet food be cleaned up in a timely manner after the feeding plan ends, even if you do not plan to use it the near future.
Q: Why is the maximum open lid time 1 hour?
A: Everything is for food safety and pet health. Following FDA guidelines, we adhere to the "2-Hour-Rule" to ensure food freshness and safety. Wet food left at room temperature for more than two hours should be discarded to minimize the risk of bacteria growth. When designing Polar, we fully considered this factor to ensure that cats can enjoy fresh wet food at room temperature and comply with FDA food storage standards.
Our team is actively working on optimizing the software to meet your expectations. Nonetheless, for the health of your pet, we still recommend consuming wet food within 1 hour, otherwise, it should be discarded.
Q: How do you clean and maintain the automatic cat feeder?
A: It is recommended to clean the inside and outside of the feeder regularly to maintain hygiene. You can use a clean damp cloth to wipe the surface of the feeder and a dry towel to clean the inside. Please note that the refrigeration area cannot be washed directly. After all feeding plans are over, please replace or clean the remaining food in the feeder promptly to avoid food spoilage and bacterial growth.
Q: How should the feeding bowl be cleaned?
A: The food bowl can be rinsed with water or put into the dishwasher (no higher than 221°F/105℃)
Shipping Policy
1. Shipping Fee: free for orders over £50, £3.99 for orders £0-£49.99 within the UK.
2. Normally orders will ship within 3-5 business days of processing payment.
3. Pre-orders are subject to the estimated delivery time displayed on the product page.
4. Click here to learn more about our shipping policy.
WARRANTY
1. 24 months product warranty period.
2. After-sales service provided for product issues caused by non-artificial reason.
3. Click here to learn more about our warranty policy.
User Manual
