Petlibro white pet camera with black lens and mobile phone showing live video of a cat indoors Scout Smart Camera
Scout Smart Camera
How do I reset the camera? To reset your Scout, slide the manual privacy cover on the camera to the left to reveal the reset button. Using a toothpick or paperclip, press the button for 5 seconds or until you hear "Reset successfully." The camera will reset. continue reading
To reset your Scout, slide the manual privacy cover on the camera to the left to reveal the reset button. Using a toothpick or paperclip, press the button for 5 seconds or until you hear "Reset successfully." The camera will reset.
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How do I switch to a new Wi-Fi network? You can switch to a new Wi-Fi network with these steps: 1) Go to the home screen and tap the settings icon in the top right corner. 2) Swipe right and tap "Wi-Fi Settings." 3) Select "REPLACE Wi-Fi" and add the new Wi-Fi information. continue reading
You can switch to a new Wi-Fi network with these steps: 1) Go to the home screen and tap the settings icon in the top right corner. 2) Swipe right and tap "Wi-Fi Settings." 3) Select "REPLACE Wi-Fi" and add the new Wi-Fi information.
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How do I add a new pet profile? To create a new profile, follow these steps: 1) Tap "Add Pet" and fill out your pet's information. 2) Add photos to their profile from those captured by your Scout camera. Be sure to select clear, unobstructed images that show your pet alone, from various angles, and in different lighting. continue reading
To create a new profile, follow these steps: 1) Tap "Add Pet" and fill out your pet's information. 2) Add photos to their profile from those captured by your Scout camera. Be sure to select clear, unobstructed images that show your pet alone, from various angles, and in different lighting.
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Why do I see the same photos and video clips across multiple behavior recaps in the Activities section? If you have multiple pets, the system may identify the behavior of multiple pets in the same scene and create a corresponding behavior recap for each pet. That means you'll see the same videos displayed for each of those pets. continue reading
If you have multiple pets, the system may identify the behavior of multiple pets in the same scene and create a corresponding behavior recap for each pet. That means you'll see the same videos displayed for each of those pets.
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How do I turn off black and white night vision? Turning off Auto Black & White Night Vision will reduce Scout's ability to recognize your pet at night. If you still want to turn it off, follow these steps: 1) Go to "Settings" in the top right corner and tap "Camera Settings."2) Select "Auto Black & White Night Vision" and turn it off. continue reading
Turning off Auto Black & White Night Vision will reduce Scout's ability to recognize your pet at night. If you still want to turn it off, follow these steps: 1) Go to "Settings" in the top right corner and tap "Camera Settings."2) Select "Auto Black & White Night Vision" and turn it off.
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How to Cancel Subscription and Request a Refund for Scout Smart Camera's Video Cloud on Google Platform? We regret that we have no ability to cancel the subscription and process a refund directly because Google Play Store is the official marketplace for Android apps, games, and subscriptions. When you make a purchase on the Play Store, the payment is processed through Google's systems. Google support assists users in managing their subscriptions, including processing... continue reading
We regret that we have no ability to cancel the subscription and process a refund directly because Google Play Store is the official marketplace for Android apps, games, and subscriptions. When you make a purchase on the Play Store, the payment is processed through Google's systems. Google support assists users in managing their subscriptions, including processing...
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